Vaulting
Who is the provider of the Storage Facility ?
DODAQ has engaged Malca-Amit, an independent specialised provider of logistic services and handling to the diamond industry, as the provider of the Storage Facility. Due to their established reputation within the diamond industry they have been selected by DODAQ as our professional custodian.
Malca-Amit are recognised as one of the leading providers of secured logistic services for the diamond industry. They operate globally.
Your diamonds are protected by Malca-Amit's extensive physical security measures. For further information about Malca-Amit see here.
Is Malca-Amit associated with DODAQ ?
Malca-Amit has been engaged as DODAQ's subcontractor providing a secured Storage Facility service for diamonds under custodianship of DODAQ. DODAQ and Malca-Amit are neither associated nor related companies and are entirely seperate and independent of each other.
Diamonds accepted into DODAQ's custodianship will be stored at a Malca-Amit secured vaulting facility under the Service Agreement between DODAQ and Malca-Amit.
DODAQ and its participants have a right to expect Malca-Amit to perform its diamond custodian role with due care and professionalism. Malca-Amit is an internationally recognised organisation that ensures it executes this responsibly and professionally.
Does the Provider of the Storage Facility certify diamonds ?
All Diamonds on DODAQ are received by the Storage Facility after certification. The provider of the Storage Facility is not responsible and does not certify or arrange certification of the diamonds. The ultimate responsibility for diamond quality therefore rests with the grading laboratory certificate.
What is my relationship with the Storage Facility ?
DODAQ has engaged the Storage Facility as custodian for your diamond and by accepting the Terms and Conditions you enter into agreement between yourself and DODAQ. Therefore, you understand that you cannot claim directly from the Storage Facility and your right to withdrawal is to be effected through DODAQ who has the means and responsibility for identifying you reliably. Upon instructing DODAQ to withdraw your diamonds you accept that DODAQ will act as an agent for arranging the withdrawal on your behalf from the Storage Facility.
How are my vaulting fees calculated ?
The monthly vaulting charge is computed from aggregating the daily vaulting charges at the rate to which your account is subjected. The rate structure can be found here